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    Privacy policy

    Privacy Policy

    Last updated in July 2025

    Site Clinicaltrialsua.com/ is owned and operated by LLC “SITE MANAGEMENT ORGANISATION “CLINICAL TRIALS UA”.

    Our company is committed to protecting your privacy online. This Privacy Policy is intended to help you understand how we use any information you provide to us and to let you know that you have the right to control the use of that information.

    By using various features of this website, you may from time to time provide your personal information, such as your name, your contact information, or other information about yourself by which others can identify you (hereinafter referred to as “Personal Information”), to Clinicaltrialsua.com, our service providers, or other companies that you may contact while visiting our site.

    Clinicaltrialsua.com and these other entities may use this information and other technical information about your use of this website to tailor their presentations to your preferences, to facilitate your movement through this website, or communicate separately with you (subject to any applicable local laws relating to such communications). However, we will never intentionally provide any of your Personal Information to other companies or individuals not listed above (collectively “Third Parties”) without notifying you at the time of such data collection or transfer if your Personal Information is to be shared with a Third Party.

    We periodically evaluate our privacy policies and procedures to implement improvements and clarifications to their content. If we make any changes to this Privacy Policy, a revised version of the Policy will be published on this page. This enables you to find out at any time what data we are collecting and how we use it.

    The following describes how we use the information that you provide to us.

     

    1. What Personal Information does Clinicaltrialsua.com collect from you?

    Clinicaltrialsua.com collects information in several ways from different parts of our website.

    Some Personal Information is collected when you sign up for our newsletter, enter a site feedback form, or complete a client satisfaction survey. For example, during the online registration process, Clinicaltrialsua.com may ask for your name, email address, phone number, postal code, occupation, industry information and professional interests. The more personal information you provide (and the more accurate it is), the better we can help you with your medical company search needs.

     

    1. How does Clinicaltrialsua.com use Personal Information?

    Clinicaltrialsua.com, acting as a personal data controller, will process your Personal Information only where it is in its legitimate interests or necessary if it has obtained your consent for the purposes described below.

    Clinicaltrialsua.com’s primary purpose in collecting Personal Information is to provide you, our user, with a customized experience in our site. This includes personalized services, interactive communications, online transactions and many other types of services, most of which are completely free to you. In order to provide such services free of charge, we display advertisements. By knowing little about you, Clinicaltrialsua.com is able to deliver more relevant advertisements and content, and hence better service, to you. Clinicaltrialsua.com may conduct research on our users’ demographics, interests, and behavior based on the information provided to us upon registration, during a promotion, from our server log files or from surveys. We do this in order to better understand and serve our users. This research is compiled and analyzed on an aggregated basis. Clinicaltrialsua.com may share aggregated user data with advertisers or business partners. However, Clinicaltrialsua.com will never intentionally provide any of your Personal Information to other companies or individuals without prior notice to you and will take all reasonable steps to protect such Personal Information from fraudsters or Internet piracy.

     

    1. 3. Who collects Personal Information?

    When you are on a Clinicaltrialsua.com site and are asked to provide Personal Information, you are providing this information solely to Clinicaltrialsua.com, unless otherwise stated.

     

    1. 4. Does Clinicaltrialsua.com share my Personal information with third parties?

    From time to time, you may be offered the opportunity to receive materials or special offers from third parties. If you opt in to receive information from these Third Parties, Clinicaltrialsua.com will share your name and email address with them.

    By submitting your Personal Information to Clinicaltrialsua.com, you consent to the transfer of your Personal Information to other recipients as described in this Privacy Notice. You may withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of the processing of information based on consent before its withdrawal.

     

    1. 5. What choices do I have regarding collection, use and sharing of my Personal Information?

    Clinicaltrialsua.com may, from time to time, send you e-mails regarding our services. Additionally, if you indicated during registration that you are interested in receiving offers or promotional information from Clinicaltrialsua.com, we may occasionally send you direct emails about services that we think may be of interest to you.

    Only Clinicaltrialsua.com (or agents working on behalf of Clinicaltrialsua.com under confidentiality agreements) will send you these direct mailings. You can easily edit your Clinicaltrialsua.com account information at any time to no longer receive such offers and mailings.

    You also have choices about cookies. As mentioned earlier, by changing your browser settings, you can accept all cookies, be notified when they are set, or reject all cookies.

    If you choose to reject all cookies you will not be able to edit your mailing profile. Therefore, as mentioned earlier, if you want to edit your mailing profile, please, make sure that your browser is set to reject all cookies.

     

    1. 6. How does Clinicaltrialsua.com protect my personal and business-related information?

    Keeping your information private is extremely important to us. Clinicaltrialsua.com will never share your personal and business information with Third Parties without your express consent.

     

    1. 7. What security precautions are taken to protect against the loss, misuse or alteration of my Personal Information?

    Your profile information on Clinicaltrialsua.com is accessed through cookies on your computer, so only you should have access to this Profile Information.

    You can edit your Clinicaltrialsua.com profile information by logging into the Clinicaltrialsua.com website from your computer.

    We recommend that you log out of your Clinicaltrialsua.com account and close your browser window when you are finished. This will help ensure that others cannot access your Personal Information and correspondence if you share a computer with someone else or use a computer in a public place such as a library or internet café.

    Whenever Clinicaltrialsua.com processes Personal Information as described above, regardless of where this occurs, Clinicaltrialsua.com takes measures that are consistent with generally accepted industry standards, including technical, administrative and physical security measures to protect the Personal Information you provide to us from loss, misuse and unauthorized access, disclosure, alteration and destruction.

    This ensures that your Personal Information is processed securely and in accordance with the relevant TERMS AND CONDITIONS and this Privacy Policy.

    Clinicaltrialsua.com will retain any personal information provided in accordance with any statutory time limits that may apply, or for the period necessary to retain such data for the purpose of its use, and until the statute of limitations period for any potential legal claims expires.

    PLEASE REMEMBER, THAT ONCE WE RECEIVE YOUR INFORMATION, WE MAKE EVERY EFFORT TO ENSURE ITS SECURITY IN OUR SYSTEMS, BUT NO DATA TRANSMISSION OVER THE INTERNET CAN BE GUARANTEED 100% SECURE.

    AS A RESULT, ALTHOUGH WE STRIVE TO PROTECT YOUR PERSONAL INFORMATION, CLINICALTRIALSUA.COM CANNOT GUARANTEE THE SECURITY OF ANY INFORMATION YOU TRANSMIT TO US, AND YOU DO SO AT YOUR OWN RISK.

    Subjects of personal data protection have, among others, the following rights under the GDPR (General Data Protection Regulation): (i) request access to your personal data and to have it rectified or erased; (ii) obtain restriction of processing or object to the processing of your personal data; and (iii) data portability.

    If you wish to exercise one of the rights mentioned above, please contact us by: contact@clinicaltrialsua.com

    You also have the right to complain about the processing of your personal data with one or more relevant regulatory authorities.

     

    1. DATA RETENTION POLICY

    8.1. Introduction

    Clinicaltrialsua.com (hereinafter – “Company” or “we”) is committed to ensuring the observance of the regulatory requirements for the proper retention of personal data.

    The General Data Protection Regulation (GDPR) set standards for the way businesses handle personal data, including what type of data is collected and the length of time it is kept.

    We have created this Data Retention Policy (hereinafter – the Policy) in accordance with the requirements of the GDPR in order to clearly define the rules according to which data is collected, processed, stored and disposed of after the expiration of the retention period or the need for further storage ceases.

    This Policy is intended to ensure that data is stored securely and for only as long as needed, in order to comply with laws, regulations, and contractual requirements.

     

    8.2. Purpose, Scope, and Users

    The purpose of this Data Retention Policy is to establish guidelines for the retention and disposal of data within our company. This policy ensures that data is retained for appropriate periods and in an appropriate manner to comply with legal, regulatory, and operational requirements, and that the personal data that we hold is kept secure and that it is held for no longer than is necessary for the purposes for which it is being processed.

    This policy applies to the retention of personal data, which is processed and subsequently retained by our company and sets out our approach to managing, retaining and destroying records and data (including personal information) we hold in order to ensure compliance with GDPR and relevant data retention laws. This policy applies to personal data held on all Clinicaltrialsua.com systems, whether hosted on site or in the cloud, on portable storage media or devices, on our own servers, third party servers, email accounts and backup storage that are used to store records as well as to more traditional paper or card records.

    Personal data are to be retained for as long as there is a real operational, business or regulatory requirement to retain it. However, the retention period can differ based on the type of data processed.

    Decisions around retention and disposal are to be taken in accordance with this Policy. In addition, we will retain the minimum amount of information (i.e. certain data and relevant records) to fulfil our business functions and obligations on the provision of goods or/and services – as required by data protection legislation.

    Our authorized specialists define the time period for which the documents and electronic records have to be retained. We regularly conduct a data audit in order to review the types of personal data our company collects and identifying what is needed, as well as ensure personal data is not retained beyond the necessary time period. When the retention period for a specific document has expired, a review is always to be carried out prior to the disposal of the document. If a decision is reached to dispose of a document, careful consideration is to be given to the method of disposal.

    As an exemption, retention periods can be prolonged in cases such as:

    • ongoing investigations from authorities, if there are records of personal data that are needed by the Company to prove compliance with any legal requirements; or
    • when exercising legal rights in cases of lawsuits or similar court proceeding recognized under local law.

    This Policy applies to all our officers, directors, employees, agents, affiliates, contractors, consultants, advisors or service providers that may collect, process, or have access to data (including personal data and/or sensitive personal data). It is the responsibility of all of the above to familiarize themselves with this Policy and ensure adequate compliance with it.

    All directors and managers (and designated project leaders, where applicable) are responsible for ensuring adherence to this policy within their teams.

     

    8.3. Protection of Data during retention period

    All records within our company will be shielded from loss, destruction, falsification, and unauthorized access or release in alignment with legislative, regulatory, contractual, and business obligations. In each case, the data (and relevant records) are held in a manner which allows them to be easily located, accessed and retrieved when needed. If there is a need to archive data, the responsible person must record the date the data was created, the date it was archived, and the date after which it should be destroyed.

    If electronic storage media are chosen, any procedures and systems ensuring that the information can be accessed during the retention period (both with respect to the information carrier and the readability of formats) shall also be stored in order to safeguard the information against loss as a result of future technological changes.

    Data are stored securely and in a manner that is appropriate to the value and sensitivity of the data, and the physical properties (if applicable) of the record.

    Data may be anonymized so that the information cannot be connected to an identifiable data subject. If data is anonymized, the GDPR allows to keep it for as long as it is needed.

    Our company carry out training for the appropriate teams in relation to this policy requirements, ensuring awareness of the operational requirements before any data is deleted, understanding that deleting data too soon is also considered a breach.

     

    8.4. Destruction of Data

    Our company ensure that personal data is securely disposed of when it is no longer needed. This will reduce the risk that it will become inaccurate, out of date or irrelevant. Meanwhile data retention laws may require us to keep that personal information for certain periods of time.

    After the retention period has expired, the personal data (and the relevant record) should be destroyed in accordance with this Policy after its retention period has elapsed and it is no longer required for a business function or to comply with a legal requirement. The methods of disposal are appropriate to the nature and sensitivity of the documents concerned.

    Our company and its employees therefore, on a regular basis, review all data, whether held electronically on their device or on paper, to decide whether to destroy or delete any data once the purpose for which those documents were created is no longer relevant. Once the decision is made to dispose, the data should be deleted, shredded or otherwise destroyed.

    The responsible employee shall perform the tasks and assume the responsibilities relevant for the information destruction in an appropriate way. The applicable statutory requirements for the destruction of information, particularly requirements under applicable data protection laws, shall be fully observed.

    Personal data does not necessarily have to be completely erased. In some cases, it is sufficient to anonymize the data, for example, by erasing single pieces of information that identify the data subject (whether alone or in combination with other pieces of information). In cases where the data cannot be allocated to an identifiable person, no action will be required.

    No records involved in any investigation, litigation or audit will be destroyed until legal counsel has confirmed that no further legal reason exists for retention of the record. It is the responsibility of senior management involved to ensure related documents have been segregated appropriately.

     

    8.5. Compliance to Policy

    All instances of suspected breaches of this Policy shall be investigated and action taken as appropriate. Failure to comply with the Policy may result in adverse consequences, including, but not limited to, loss of customer confidence, litigation and loss of competitive advantage, financial loss and damage to the Company’s reputation, harm or loss. Non-compliance with this Policy by permanent, temporary or contract employees, or any third parties, who have been granted access to Company premises or information, may therefore result in disciplinary proceedings or termination of their employment or contract. Such non-compliance may also lead to legal action against the parties involved in such illegal activities.

     

    1. Additional Information

    For any questions regarding this statement, please contact us at contact@clinicaltrialsua.com

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